Implementation & Onboarding
Rolling out Zoom is a blend of technical precision and human adoption. Your IT environment needs proper setup, configuration, and security measures, while your people need clear guidance to use the platform with confidence. Implementation & onboarding bring both together, so Zoom works smoothly from day one.
What is user delight worth to you?
How important is it that people know exactly what to do, without relying on an IT team that already has more than enough to manage?
As Zoom’s most trusted partner in the Benelux, we implement with care. We bring technology and human connection together in an environment that aligns with your standards and supports everyday collaboration without adding complexity.
Your teams start with clarity. IT stays focused. Users move forward with confidence. The result is a stable, secure environment. And best of all: you won’t have to worry about a thing. We take care of everything.
Duppal Implementation & Onboarding
The benefits
Security and usability in one setup
We help you find the right balance between strict security and everyday ease of use. Policies, authentication, and encryption settings are tuned to your risk profile, so users stay protected without feeling blocked.
Smooth go-live
Duppal configures Zoom to work perfectly in your environment. We manage number porting, device compatibility, call routing, and integrations – centrally and consistently- so users can meet, call, and collaborate smoothly.
Fast, confident user adoption
Onboarding focuses on what users need: clear scenarios, short training, and practical tips. With workshops, webinars, and on-site sessions, employees begin using the platform effectively rather than defaulting to old tools.
Less pressure on your IT team
We handle configuration, migrations, and frontline questions around Zoom during rollout. Your IT team stays in control of the architecture, while we absorb the specialised work and the first wave of “how do I…?” questions.
What Implementation & Onboarding includes
Setup and Security Framework
We configure your Zoom environment according to your architecture, security policies, and governance standards. All connections to your digital workplace — identity, productivity suites, business systems, and devices — are integrated reliably and securely, so the platform fits seamlessly into your existing landscape.
Spaces and People Enablement
We prepare your meeting spaces, devices, and teams to collaborate with confidence. A straightforward setup of rooms and endpoints combined with targeted onboarding and role-based training ensures employees adopt new workflows smoothly, including AI-supported ways of working.
Handover & Continuous Improvement
We deliver clean documentation, transfer operational ownership, and offer recommendations for future optimisation. If desired, our Managed Services take over ongoing updates, monitoring, security checks, adoption support, and AI enablement, keeping your environment stable and ready for what’s next.
Customer Case
How Basic-Fit Transformed Remote
Collaboration in Just Weeks
Basic-Fit, one of Europe’s fastest-growing fitness chains, needed a reliable way to support remote collaboration across countries, devices, and teams. Existing tools weren’t delivering the consistency they needed, and IT was under pressure to create a simple, scalable communication environment before hybrid work became the norm.
Duppal was brought in to run a focused Proof of Concept with key users across the organisation. Within weeks, people adopted Zoom, meetings worked smoothly across systems, and employees could join from any location without friction. The enthusiasm from the pilot group paved the way for a full rollout.
Implementation moved fast. Duppal handled the technical setup, integrated rooms and existing hardware, and trained teams through short, practical sessions. When remote work suddenly became a necessity in early 2020, Basic-Fit was already prepared, adoption was high, and Zoom became the natural choice for internal and external communication.
Today, Zoom is fully embedded in the Basic-Fit organisation. Webinars, onboarding sessions, cross-team meetings, and external collaborations all run smoothly. Users appreciate the simplicity, IT appreciates the stability, and leadership values how easily people embraced the platform. With Duppal’s support, Basic-Fit now has a communication setup that works anywhere, scales effortlessly, and feels natural for every employee.
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Team-up with Duppal
Zoom Partner #1 in the Benelux
Duppal scores top honors in Zoom’s partner program. With our extensive know-how across the entire Zoom lineup, we’re meeting Zoom’s most demanding standards for reseller value. Our clients can rely on Duppal’s specialized support – as always, officially Zoom-approved!
Ready for Zoom?
With Duppal, Zoom integrates seamlessly into your workplace — technically and culturally.
We align the platform with your systems, workflows, and security requirements, and guide your people to adopt it with confidence.
From configuration to daily use, we ensure Zoom becomes part of how your organisation ideally operates.